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What AI Reveals About Leadership: The Shift Beneath the Shift

  • Writer: Nazly Frias
    Nazly Frias
  • Jul 17
  • 6 min read

Updated: Sep 19


Over the past year, I’ve found myself in more and more conversations about AI, some formal, some fleeting. A CEO wonders how to prepare her team for disruption. A leadership team debates whether using AI in strategy work is “cheating.” A head of people asks whether AI might help with feedback or erode trust.


But beneath these practical questions, I often sense something else: Not just curiosity about a new tool, but unease. A quiet recognition that something more fundamental is shifting.


The questions that linger after these conversations aren’t technical. They’re relational, even existential.

Who do we need to become to stay relevant? What part of leadership can’t be automated? What happens, not to our workflows, but to our ways of thinking and relating when machines can simulate presence, insight, and care?

AI is changing the context. But it’s also revealing what has long gone unexamined in how we lead: Our reliance on performance over presence. Our tendency to chase answers instead of holding space. The pressure to appear coherent even when the path is unclear.


This isn’t just a technological shift. It’s a deeper kind of disturbance. And perhaps, a needed one.


The Deeper Shift


AI is being described as the next great disruption. That much is true. But this is a disruption of a different kind.


It’s not simply reshaping industries or accelerating operations. AI is replicating (sometimes only surface aspects) of domains like reflection, dialogue, and care, without the inner experience or ethical accountability that makes them human. 


In contrast to earlier technological shifts, this one extends to how leaders think, decide, and present themselves. It unsettles the boundary between presence and performance, between judgment and simulation. And in doing so, it changes the conditions under which leadership happens.


That makes it difficult to navigate, but also revealing.

In my work with senior leaders, I’ve seen how quickly AI reveals latent patterns. The need to have answers. The discomfort with ambiguity. The quiet erosion of thinking time. It reveals what we've deprioritized, what we've outsourced, and what we've stopped practicing often without even realizing it.

This makes AI not only a disruptor, but also a magnifier and mirror. It amplifies what’s already there in a team, a culture, a leader: the ways we handle ambiguity, the shortcuts we rely on, and the depth (or absence) of our discernment. It surfaces long-unexamined habits: our tendency to seek coherence when uncertainty is required, our discomfort with pausing, and our over-identification with knowing.


In this sense, AI isn’t just reshaping leadership practice; it’s revealing it. And that kind of exposure brings a different kind of pressure. Not to do more or go faster, but to reflect more clearly on what we’ve deprioritized, what we’ve stopped practicing, and what we might be at risk of outsourcing.


But exposure also creates an opening. Leaders who engage AI with intentionality are beginning to use it not just to produce, but to perceive as a tool for noticing patterns, testing assumptions, and inviting questions that may not arise on their own. In some settings, it’s already being used to deepen reflection or surface overlooked perspectives.


The risk, of course, is mistaking simulation for substance. AI can mimic aspects of attentiveness or insight, but it doesn’t carry the ethical weight of presence. It doesn’t feel the room, hold discomfort, or metabolize trust.

And that’s where leadership still matters, not in resisting technology, but in re-grounding what only humans can truly hold.


Three Patterns Worth Watching


What’s changing is not just leadership’s external context, but its inner texture. In the presence of AI, certain patterns in how we lead are beginning to shift. Some quietly. Some at speed. All with consequences.


1. Less friction, less reflection


Leaders have more access to information than ever before, but often less space to reflect. AI-generated briefings, summaries, and simulations remove friction, but they also remove pause. 


The danger isn’t that leaders make poor decisions, but that they begin making unexamined ones, defaulting to what’s available, what’s plausible, or what sounds intelligent.


What’s lost in the process is often harder to notice: The slower questions. The intuitive edge. The practice of uncertainty.

Discernment, once central to leadership, is becoming a quieter, more radical act.


2. Misplaced confidence in clarity


As AI becomes more integrated into workflows, many leaders report feeling clearer, faster, more decisive. But clarity isn’t always alignment, and crisp answers don’t always reflect deeper truths.


Teams may move quickly, but they misunderstand each other. Insights may sound convincing, but lack emotional resonance. Decisions may appear coherent, but they muffle underlying tension. The risk isn’t speed, it’s simulated certainty.


And yet, this is the real work of leadership: Reading the field. Holding discomfort. Staying human when pressure rises. Much of this labor is already invisible. AI risks making it seem irrelevant.


3. Reduced tolerance for ambiguity


AI doesn’t just offer answers. It rewards them. The more a leader relies on AI-structured inputs, the harder it becomes to tolerate uncertainty or sit with a question that doesn’t resolve immediately.


This shapes not only how individuals lead but also how leadership teams think and work together. When discomfort is outsourced, shared inquiry becomes brittle. And brittle teams don’t navigate complexity well.


AI’s ability to generate answers destabilizes old hierarchies. Expertise isn’t what it used to be. Leaders are no longer the primary source of insight, but they remain the individuals people look to for coherence, interpretation, and a sense of what matters.


What This Moment Asks of Leadership


The real disruption isn’t that AI is changing how we work. It’s that it’s making visible the depth of leadership we’ve been postponing.


Not at the level of productivity, but of presence. Not at the level of intelligence, but of wisdom.


Because in a world where insight can be simulated, discernment becomes a deeper discipline. Where answers are cheap, the quality of the question becomes more important. And where complexity accelerates, the ability to hold tension without rushing to resolution becomes essential. And in a world flooded with signals, the ability to stay with what’s essential becomes a kind of leadership literacy.


These are not technical competencies. They are human ones.


They involve presence, yes, but also compassion, when it would be easier to detach. Ethical clarity, when the incentives reward speed, productivity, and quick results. Wisdom, in the sense of the capacity to choose well, beyond personal gain or short-term certainty.


This is not about resisting technology. It’s about grounding its use in something deeper.


Leaders now face decisions around: What to automate. What to scale. What to delegate. But also: Who to become. How to show up. What to protect. What to slow down. 


Because AI may be powerful, but it is not responsible. It does not care. It does not discern. It does not hold.


Only humans do.


Final Thoughts 


If AI reveals how we’ve been leading, then this moment is about re-seeing the work of leadership itself, what it demands, what it shapes, and what it makes visible under pressure.


It’s a time to reflect, yes. But also to reorient. To stay with questions, we often move past too quickly. To ask not just what we can do with AI, but what kind of leadership becomes necessary when its presence is everywhere.


This series is an attempt to stay in that posture. To notice what’s shifting beneath the surface. To name the deeper work that this moment—technological, relational, and ethical—might be asking of us.


In the months ahead, I’ll be exploring themes like:


  • Cognitive outsourcing: What are leaders handing off without noticing?

  • Simulated empathy: What does it mean to care when machines can mirror concern?

  • Team dynamics in the age of AI: How does shared sensemaking change when certainty is easy to generate?

  • Leadership discernment: How do we protect the slow, subtle work of noticing what matters?

  • Accountability in complexity: What do leaders remain responsible for when AI helps make the call?


These are not hypothetical questions. They’re already playing out in strategy conversations, in hiring decisions, in the quiet unease between meetings.

This is where I’ll begin. I hope you’ll stay in this inquiry with m




About the Author


Nazly Frias is the founder of Leadership Impact, a boutique leadership advisory practice specialized in executive teams and senior leaders in impact-driven professional service firms and organizations.


With over 15 years of international experience, Nazly brings a unique dual perspective: she has served as both an insider—leading and being part of leadership teams in global impact consulting firms and public innovation labs—and as an external trusted advisor. This combination allows her to understand the internal dynamics, pressures, and blind spots that leadership teams face while maintaining the objectivity needed to guide transformational change.


Originally from Colombia, Nazly works with clients across the globe in English and Spanish and is based in Berlin.




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