Professional Service Firms

In professional service firms — consulting firms, advisory practices, law firms, and research and policy labs , leadership teams often struggle with alignment, decision-making, and authority. This is often the result of a structural tension between expertise, autonomy, and collective leadership. This story of the Managing Partner of a global impact finance consulting firm is a good example of how this plays out on a day-to-day basis. She expected the hard part of her day to b